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Hot ICO: SandBlock Protocol For Customer Satisfaction

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WHAT IS SANDBLOCK? ssdfg.png
Sandblok system that creates a decentralized protocol to connect customers using Smart Contracts. By utilizing blockchain technology, Sandblock will reward customers for their engagement and loyalty by using cryptocurrencies. 
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SANDBLOCK OBJECTIVES Sandblock's ssdfg.png
goal or mission is to balance and redefine the relationship between business and their customers by building a decentralized protocol to define, measure and improve customer satisfaction to benefit both parties. To achieve that goal sandblock creates Customer Satisfaction (Satisfaction Protocol). The Sandblock ecosystem consists of a network of trading partners, their customers and third party actors such as marketing agencies. Everything will be connected via a decentralized protocol (Satisfaction Protocol). Merchants join the network through a partnership form by purchasing a certain number of Satisfaction Tokens (tradable crypto currency to be made over
Crowdsale sandblock). Ecosystems are designed to encourage early adoption by traders, the cost of joining partner networks will increase overtime as the available supply of Satisfaction Tokens (SAT) decreases naturally. In the first phase of development and growth Sandblock will allocate a portion of the Satisfaction Token (SAT) to initial partner adoption or proportional to the number of SAT purchased by the merchant.
SATISFACTION ssdfg.png
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Satisfaction is a marketing term that measures how the products and services provided by the business meet customer expectations. And also customers can help maximize the work from customer experience, this is also the best way to ensure business profitability. A study conducted at Harvard by professors J. Heskett, WE Sasser Jr. and L. Schlesinger show that satisfied customers are relatively loyal to a brand and make very satisfied customers become truly loyal to the brand.
This protocol is decentralized and based on Smart Contracts in ETH blockchain. The Satisfaction Protocol addresses the most important and sensitive aspects of the Sanblock project on token economics, award attribution and various merchantrules.
Cognitive theory describes post-purchase satisfaction or post-adoption as a function of expectations, performance perceptions and uncertainty of beliefs. 
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According to Expectation Confirmation Theory, customer satisfaction is the comparison between experience and expectation. 
The goal of a business or merchant to succeed in satisfying his customers is to design a good experience.
  • Satisfaction Measurement And Customer Loyalty. 
    A customer satisfaction score that provides the overall level of satisfaction that a customer would call a CSAT. This CSAT is the simplest metric to understand the essence of a business's success. Net Promoter Score or also called NPS is one tool to measure customer experience and predict business growth. NPS has been defined by Fred Reichheld at Bain & Company management consultants who assessed the customer satisfaction survey as exhausting and inefficient. NPS uses a 0-10 scale that makes it possible to understand loyalty metrics and measure and track customer relationships.
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    This tool is used globally by two-thirds of Fortune 1000 companies. Customer Effort Score (CES) is a fairly new customer satisfaction metric that emerged for the first time in an article from Harvard Business Review.
  • Customer Loyalty 
    Active involvement in the loyalty program falls with the percentage of loyalty members who are not using the program. In addition, social media lets customers know exactly what actions and opinions other customers have on brand. This study shows that not only are loyalty programs important and should be closely related to customer satisfaction to get the best.
  • Satisfaction Token & token Merchant 
    Satisfaction Token (SAT) is tradable cryptocurrency ERC20 on Ethereum block. A Merchant Token is the name used to describe tokens made by merchants using the Satisfaction Protocol. Merchant Tokens are associated with SAT at the ratio specified on their creation (eg 100 MyShopCoin = 1 SAT). 
    The Merchant Tokens contract only allows them to be sent to a pre-determined address (merchant wallet), and through peer to peer transfers handled by the Satisfaction protocol with the same SAT amount.
    Merchant Token redirects between customers is quite simple. The following scheme shows the process by which customer (C1) can exchange Merchant Tokens A (MTA) to customer (C2) against other Merchant Tokens B (MTB). The MTA SAT ratio is 1/10 and the MTB SAT ratio is 1/100, the MTB / MTA is equal to 1/10, therefore, C1 must send the token 10 times less than C2 as required to have the equivalent SAT number.
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PROTOCOL LOYALTY ssdfg.png
The Loyalty Protocol handles, as the name implies, the customer loyalty aspect of the Satisfaction protocol.
By using Smart Contracts, we can implement any existing loyalty programs when connecting them independently to create a coalition that does not make the brand lose their investment in their customers even if they switch. Some ranking mechanism will be possible, our first recommendation and implementation is to determine the level of tokens that have been received to improve the ranking of customers. Like every part of the Satisfaction Protocol, the ranking strategy will be written in Intelligent Contracts on blockchain to ensure its powerlessness and prevent policy rollbacks that are common practice among different industries in terms of loyalty programs.
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A C customer makes a purchase to the merchant M, merchant M decides to create a Cash Back program that benefits the customer at a 5% discount. When C purchases X ETH, he then receives X * 5/100 ETH in the SATs embedded in Merchant Tokens (MT).
CROWDSALE SATISFACTION TOKEN (SAT) ssdfg.png
Sandblock creates a cryptocurrency Satisfaction Token (SAT) during Initial Coin Offering (ICO) which will take place in the final quarter of 2017. The date will be announced on Sandblock's official website. 
Satisfaction Token will be made on Ethereum block by using Smart Contracts according to ERC20 standard. SAT crowdsale runs for a maximum of 30 days, as long as contributors will be able to purchase SAT at a discounted price depending on the time of their purchase. SAT will be obtained after the ICO succeeded, either because of the maximum cap coverage or by reaching the end of the contribution period, we are working with the exchange platform for SAT to be listed on the platform for trading purposes. Here is the description:
ICO: March 28, 2018 2:00 PM CET - April 15, 2018 2:00 PM CET 
Token symbol: SAT 
Pre ICO Price 1 ETH = 3,750 SAT 
Price 1 ETH = 3,000 SAT 
Platform: Ethereum 
Payment Through: ETH, BTC, Fiat 
Hard cap: 8.000.000 USD (maximum target that must be reached so that project can be started without having to wait deadline of crowdsale closing date), while Softcap is the minimum target that must be achieved in order to continue the project or can be said successful in fund raising at the time crowdsale.
PROJECT DEVELOPER TEAM ssdfg.png
The team working behind the Sandblock project is as follows:
Fabrice Bascoulergue - Product leads 
Sarah-Diane Eck - Business & Marketing 
Jeremy Grenier - Engineering Lead 
Emmanuel Juliot - UX / UI Designer 
Clement Dal-Palu - Backend Engineer 
Thomas Andre-Micolon - Engineer & Copywriter 
Matthieu Hocquart - Software Engineer 
Alexandre Tuchmuntz - Finance & Business Dev
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ADVISORS ssdfg.png
The Sandblock project is supported by experts in blockchain, cryptocurrency, communications, and digital marketing. Here are the Advisors / Consultants:
Simon Cocking - Marketing Advisor 
Guy Corem - Strategy Advisor 
Harold Kim - Financial Advisor 
Jean-Baptiste Soufron - Legal Advisor
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For more information please visit the link below: 
Website: https://sandblock.io
Whitepaper: https://sandblock.io/whitepaper.pdf
Twitter: https://twitter.com/sandblock_io
Facebook: https: // www.facebook.com/sandblock.io/
Reddit: www.reddit.com/r/sandblock_io/ 
Telegram: https://t.me/sandblock_io
Authors: YarisRiyadi1st
My Profile Bitcointalk : https://bitcointalk.org/index.php?action=profile;u=1756824;sa=summary
My ETH: 0x8B1820FB5829696cA5b595d09dF4e0F5757a97A7

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